IF YOU HAVE A BURNING QUESTION…

ASK KLIPPIE

When you're stuck between a rock and a hard place and need a question answered, Klippie is here to lend a helping hand. Klippie is our cheeky know-it-all who has a grip on all your frequently asked questions and is here to share his wisdom. Don't see your question listed below? Feel free to reach out, and we'll get in touch as soon as we can!

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GENERAL

What Is PebbleGrip?

PebbleGrip is a super cool solution for those sizzling hot handles. It's perfect for most cast iron and aluminium cookware handles, like Le Creuset, Staub, Lodge, and Woll.

Plus, it fits most stainless steel riveted and spot-welded handles, even those on your trusty oven rack and bake-ware.

And the best part? PebbleGrip is dishwasher safe and BPA free, with all materials FDA approved. Safety first, right?

What Size Handles Can I Use My PebbleGrip With?

Sometimes size does matter....But no worries about handle size here! Our nifty ratchet system adjusts to fit handles of any thickness and size.

If you ever find yourself with a larger handle or surface, simply turn PebbleGrip diagonally on the corner – problem solved!

You can even use it on baking trays and most pot lids. Versatility at its finest!

Can PebbleGrip Be Operated With One Hand?

Absolutely! PebbleGrip is designed for easy one-handed operation. Its size and method of action make it a breeze to use, giving you peace of mind and freeing up your other hand for all your culinary creations!

What Are The Main Advantages of PebbleGrip?

TL;DR: PebbleGrip has your hands covered, in and out of the kitchen.

PebbleGrip is rock-solid kitchen companion, offering a whole array of benefits to make your cooking experience a breeze. From its innovative, award-winning design providing a secure grip to its dishwasher-friendly nature, PebbleGrip ensures both safety and convenience in the kitchen.

Plus, its durability makes it a lifetime tool. So go ahead, clip it on, grip it tight, and move with confidence – PebbleGrip has got you, and your hands covered!

What Is The Heat Range Of PebbleGrip?

The silicone grips of PebbleGrip are guaranteed to withstand temperatures up to 428°F (220°C).

However, please note that the outer casings are made from a firm plastic blend.

For safety reasons, your PebbleGrip cannot be left on your cookware while it is being used in the oven or on top of a gas hob. However, they are perfectly safe to use on regular stovetops and induction stoves.

Are There More Colors and Sizes Available?

Currently, within the US, PebbleGrip is available in the only one size and comes in three vibrant colors: Red, Green, and Black.

Subscribe to our newsletter to be the first to know when this changes!

How Long Will My PebbleGrip Last?

PebbleGrip has a lifetime guarantee. Which means we will be with you through all the different phases of your life. New home? We're moving in! Going through your sourdough phase? Knead a hand? The kids are learning to bake? We'll help them get a grip.

PebbleGrip has a lifetime promise. If you ever encounter any issues, just reach out to us, and we'll replace your PebbleGrip right away!

Do You Have A Privacy Policy?

Yes, of course! Please see our Privacy Policy by visiting this link

https://www.pebblegrip.com/policies/privacy-policy

GRIP GUIDES

How Do I Use My PebbleGrip?

With your hands, of course? Just kidding!

  1. Snap-On: Slide PebbleGrip over your cookware handle while it's in the open position.
  2. Lock-In: Secure PebbleGrip by pressing the outer casing halves together tightly – it's that easy!

Release: Simply press the two release buttons simultaneously to remove PebbleGrip effortlessly.

How Do I Wash My PebbleGrip?

Cleaning PebbleGrip is as easy as pie (or as easy as wiping the pie crumbs off your countertop).

Since PebbleGrip doesn't come into direct contact with your food, a quick wipe with a damp or soapy cloth usually does the trick for the casing.

For a deeper clean, remove the silicone grips from the casing and pop everything into the dishwasher on the top shelf. Once cleaned and dry, reassemble PebbleGrip by clipping the front lip of the silicone over the ridge on the casing for the best results!

Can PebbleGrip Be Used On Straight Edges Like Oven Racks And Baking Trays?

Absolutely! PebbleGrip is not just for cookware handles; it's versatile enough to handle oven racks and baking trays too. Simply close your PebbleGrip and slide it over the lip of the pan or tray.

To remove it, just slide it off—no need to push the buttons. For the most stable grip, we recommend pushing the corner of the pan/tray into PebbleGrip as indicated in the instructions.

How Do I Use PebbleGrip On Long Handles Like Pans and Skillets?

Handling long skillet handles is a breeze with PebbleGrip! Simply place the back of the skillet handle diagonally onto the silicone pad and squeeze the PebbleGrip closed. This will give you a comfortable, secure grip on your long skillet handle.

Don't forget, PebbleGrip is also perfect for the helper handle on the front of your skillet, so you can easily manage it with two hands.

ORDERS AND RETURNS

How Long Before I Receive My Order?

You simply can't wait to use your PebbleGrip? We don't blame you!

Customers typically receive their PebbleGrip within 5 to 8 business days from the date of their order.

Once your order is processed and shipped, you'll receive a tracking number via email.

Please note that our warehouse operates from Monday to Friday, so if you place an order over the weekend, it may take a bit longer to process, as it will be picked and shipped on Monday.

What Is The Return Policy For PebbleGrip?

We want you to be 100% happy with your PebbleGrip purchase! That's why we offer a 30-day, no-questions-asked return policy on all orders.

If you encounter any factory defects we've got you covered with our lifetime warranty.

Before you return any products, simply send us an email at hello@pebblegrip.com, and we'll provide you with a free RTS label. If the return is for damaged goods, be sure to attach a photo of the product to the email.

Once we receive the returned products, we'll issue you a full refund or send you a replacement, whichever you prefer.

Please note that shipping refunds will not be provided for products returned without a PebbleGrip-issued returns label.

My Order Has Been Lost or Damaged. What Procedure Should I Follow?

If your order has been lost or damaged, please reach out to our customer support team at hello@pebblegrip.com. We'll promptly follow up with the carrier on your behalf and get back to you within 24 hours with a resolution.

What Warranty Do I Get On My PebbleGrip?

Just like your hands, we've got you covered! We offer a 30-day, no-questions-asked return policy for a full refund on all orders.

PebbleGrip has a lifetime promise, and we guarantee to stand the test of time.

However, if any damage occurs due to user error, such as leaving the handles attached to the cookware in the oven, unfortunately, we cannot offer a warranty. Nevertheless, please don't hesitate to reach out to us so we can assist you in resolving any issues you may have!